Refund Policy

Refund Policy

Last Updated: August 2026

Thank you for shopping at SWIKA DIGITAL.

As our marketplace primarily offers digital products, all purchases are generally considered final once the product has been successfully delivered or downloaded.

Digital Products

Due to the nature of digital goods, we do not normally offer refunds after a successful purchase and delivery.

Please review the product description carefully before completing your order.

Refund Eligibility

A refund may be considered only in the following situations:

  • You were charged multiple times for the same order.

  • The purchased file cannot be downloaded due to a verified platform issue.

  • The product is significantly different from its description.

  • The seller agrees to issue a refund.

  • Required by applicable law.

Non-Refundable Cases

Refunds will generally not be provided for:

  • Accidental purchases.

  • Change of mind.

  • Incompatibility with software or devices not mentioned in the product description.

  • Failure to read the product description before purchasing.

  • Products already downloaded or successfully accessed, unless a verified issue exists.

Refund Requests

If you believe you qualify for a refund, please contact our support team and include:

  • Your order number

  • Product name

  • A detailed description of the issue

  • Screenshots or other supporting evidence, if available

Each request will be reviewed individually.

Seller Responsibility

Sellers are responsible for providing accurate product descriptions, screenshots, and files. Misleading products may result in refunds and additional action against the seller's account.

Policy Updates

SWIKA DIGITAL reserves the right to modify this Refund Policy at any time. Any updates will be published on this page.

If you have any questions regarding this policy, please contact our support team.

SWIKA DIGITAL
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